Services

Service genuine xray

Genuine’s after sales service and spare parts management is one of the most important factor  for any doctor or customer. The machine should be available round the clock & have highest uptime. This is possible by efficient, timely spare parts supply and very prompt after sales service. The maintenance cost has to be reasonable over the life time of the X-ray system. The safety of the operating personnel, patient and public from radiation hazard is important.

For that reason we provide AMC (Annual Maintenance Contract)  & CMC (Comprehensive Maintenance Contract)

The annual maintenance contract services will be provided after expiry of warrantee period. An efficient Annual Maintenance Contract can be provided for all of our machine. Our factory trained expert service engineers will be available to inspect proper working of machine, check the software aspects, radiation leakage. This will ensure smooth working of the machine without any downtime and security will not be compromised due to any reason. A stock of adequate spares is maintained in our Inventory. We assure a very strong After Sales Service and maintenance support to our customers for periodical maintenance, preventive maintenance, and break down maintenance. On expiry of warranty period, we undertake Annual Maintenance Contract on reasonable terms favorable to our Customers.

The Annual Maintenance Contracts can be undertaken covering only labor charges The spares will be recommended by our service personnel from case to case depending on age of the machine, usage and number of identical machines installed at one location etc.